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Join Assured Performance at the OEM Certified Collision Care Provider Conference at the Renaissance Nashville Hotel in Nashville TN, April 10 - 13, 2016

The event will address the many benefits the Assured Performance Certification Program has to offer which will be included throughout keynote speaker sessions, OEM partner panels, special events, offsite private tours, and much more...

Nissan North America, FCA/Mopar, Enterprise, Ford Motor Company, and more
Special Thanks:
I-CAR, OPS, Chief Automotive, J.D. Power, Vo-Tech, cPrax, TenPoint Complete, and many others!
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Monday, April 11 • 12:30pm - 1:45pm

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  • The Consumer's Mind and Emotions
  • Speaker: Mark Garrett,  J.D. POWER

avatar for Mark Garrett

Mark Garrett

Director, Insurance Industry Analytics, J.D. Power
Mark Garrett is the Director of Industry Analytics in the Insurance Practice at J.D. Power. He leads the design and analytic content of several Insurance studies and authors articles on key industry topics. He works closely with many of the top 30 insurance carriers consulting on study findings and advising on opportunities to improve the customer experience, particularly with all aspects of home and auto claims. He presents at over 30... Read More →

Monday April 11, 2016 12:30pm - 1:45pm
Room 206 Renaissance Nashville

Attendees (5)